Reviews Summary

3 out of 5 stars

Based on 95 reviews

Review data

5 star reviews

44%

4 star reviews

7%

3 star reviews

12%

2 star reviews

12%

1 star reviews

25%

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Recent reviews

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Stephen Moore

March 17, 2026

5 out of 5 stars

Keep hold of Annie
Annie truly is an angel, I came in with a foot/inflammation concern to which she listened with empathy and talked through potentially what was going on, I added a few more ailments which I felt were connected and her responses were clear and easily understandable, she is a NHS angel and she must be kept at all costs.
The way she calmed my concerns was just wonderful, when going in I was nervous but left totally calm and at ease.
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Corin Smith

March 16, 2026

5 out of 5 stars

Annie is excellent
Annie really makes coming to the GP to discuss my problems and solutions easy. She is an excellent example of how our health professionals should conduct themselves.
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Anonymous User

March 4, 2026

5 out of 5 stars

My excellent experiences
I have been seeing Annie Glover for sometime for my HRT care. Her knowledge, experience, compassion, and all round excellence has made a very tough transition calmer, kinder, and simply more doable. She listens, understands, and demonstrates expertise at a time when women are often at a loss about what is happening to them. I’m so grateful, Annie. Thank you.
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Barbara Mary

February 13, 2026

5 out of 5 stars

Heart problem
I saw Annie about a heart problem, she was very thorough, took time and made me feel at ease. She put me on the pathway for x-rays and scans and even rang me for reassurance. She is a real treasure for the Practice.
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Anonymous User

February 9, 2026

5 out of 5 stars

Very helpful
Annie, has always been really helpful and understanding during my past few visits. I feel really cared for each time visited. Thank you.
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Anonymous User

September 16, 2025

5 out of 5 stars

Amazing
I just want to say a massive thank you to Annie. Over the past few appointments, annie has been incredibly supportive and understanding. I’ve recently been struggling with my mental health and often find it difficult to open up, but Annie made me feel at ease and genuinely listened. Annie created such a calm and comfortable environment, which made it easier for me to speak honestly about what I was going through.
Annie’s advice was thoughtful, practical, and exactly what I needed to help me
... keep my head above water during a really tough time. I’m so grateful for Annie’s support it’s made such a difference.
My experience at Oak Street Medical Practice has been overwhelmingly positive, and that’s largely thanks to Annie.
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Anonymous User

July 26, 2025

5 out of 5 stars

Amazing
The lady I see for my appointment listened to my concerns, was extremely thorough, didn’t rush me out of the door and was clearly born to do the job she does. Very caring, very easy to talk to and never made me feel like I was wasting time which is something I always worry about even though I don’t go to the drs often.
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Anonymous User - Collected By Engagement Team

June 2, 2025

3 out of 5 stars

I can get an appointment
I can get an appointment. I go on my own. I find it difficult currently to open my medication. I preferred the old style.
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Anonymous User - Collected By Engagement Team

May 23, 2025

3 out of 5 stars

Hit and Miss
It can be hit and miss here, I needed a med review and I got muddled and filled in the wrong form, but the next day they phoned and talked me through it. But I really struggle sometimes to get an appointment.
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Anonymous User

March 4, 2025

5 out of 5 stars

staff who give their time and care.
Annie Glover really took the time and care to listen and ensure I receive the right treatment. She supported me throughout my illness and recovery with kindness. A huge thank you to you, Annie.
  • Oak Street Medical Practice

    Dear Amy, Thank you so much for taking the time to give your kind and generous feedback for our highly valued member of staff Annie (Physician Associate). Your feedback will be highlighted to her. Best Wishes, Dr Salah A Hamid