Norfolk And Norwich University Hospital NHS Foundation Trust

I’ve worked in the public sector, and seen standards in hospitals. Norwich A&E are exceptional. The Staff work as a team, providing a care service, the best of the best. I’m one of those people, where I’d have to be dying to be taken into hospital, well last night I had an an reaction to nuts, a first time episode, I knew I was very poorly, but from the time I arrived to the time I left, the staff treated me so well.

I had planned a home birth and wasn't expecting any complications as I'd given birth previously. However things changed and I had to go in for an emergency C-section. I felt like I had all the choices given to me beforehand, all the information, and the time to make a choice. I felt supported. I had really good care and they acted quickly. I was very poorly afterwards and was well looked after.

I had an emergency C-section and my baby wasn't breathing when she was born. She went to NICU for a day but then was back down with me. The nurses would look after her for a few hours so I could rest, they were really kind and told me not to feel guilty. I'm so thankful to them.
I had to go back in a few days after going home as I was bleeding heavily. I ended up in there multiple times and they were always so helpful.
We had some appointments for my baby afterwards so they could check up on ... her and she's doing really well now.

My baby was referred to dermatology from maternity services on a standard 18 week pathway but he wasn't seen until 6 months later. We struggled to chase it up because there was no information on the app and the GP also couldn't see where things were at. I called and ended up chasing round, speaking to three different people as I wasn't given a direct number.
The appointment itself was fine, it was more a case of giving us information about everything.

My 2-year old was referred for a hearing test and it only took a month to come through. However the actual test wasn't really age appropriate, they were asking him questions he wouldn't have known the answer to anyway. The noises were quite startling for him too. I was in the room but they asked him to sit on a chair by himself and he struggled with that. The expectation of what they wanted him to do wasn't quite met by what he's capable of. The person doing the test did change what she was aski ... ng after quite some time when she saw he was struggling.

Reviewing on behalf of a friend:
Rushed in to hospital with possible sepsis. The hospital tried to deal with the source of infection with antibiotics. After 2-3 weeks said that scans showed a reduction so should avoid need for surgery. Unfortunately, they were someone else's scans. Rushed into surgery. Came out with a stoma bag.
Wound nor bag changed or checked for days then obviously infected. Sent home and told to stay home but apparently their area isn't covered for daily wound dressing and ... injections so had to self administer injections and go to local GP surgery for dressings. Told to attend James Pagett for weekly check ups even though N&N closer.
Anyway, wound burst open and needed a vac suction for infection removal so back to N&N. Sent home again, then back in again.....
Too many issues to write here.
How this patient has survived this far is miraculous but safe to say, their life has changed forever and will not be able to return to the business that they run

My uncle went in with a UTI and the care he received was diabolical, he died a month later. We had to beg for a drip, the following day he perked up then they took it out and he went downhill. They kept telling us his confusion and refusal to eat was from dementia but it wasn't, it was from the UTI and severe mouth ulcers.
Years before he'd had a dementia diagnosis which was later discounted as his condition was due to medication side-effects which cleared once his regime changed. The hospital ... refused to listen to any of his family when we knew what had happened with this diagnosis, and knew his usual behaviour before the infection. It was traumatic to watch him decline, it was like nobody would help us.
By the time he was discharged to a care home he'd stopped eating at the hospital and wasn't given a drip. The care home then found all the ulcers.
I genuinely feel like they wrote him off because of his age.

My husband had a heart attack and I couldn't fault the hospital. The surgeon was gowned-up ready to go when the ambulance arrived and he had two stents put in. The aftercare was brilliant too. He did a six week programme with exercise classes and met others in the same boat. It was really good and he's recovered well.

I had my cataracts done at Spire. It was arranged quickly. I saw the optician and had an appointment two weeks later, then the second one done exactly three months after. I go next week for my check-up.

I go every five weeks for treatment in urology. They book the appointments for me and it's brilliant.