Great Massingham And Docking Surgeries

Nurse Julie is very friendly, bubbly and thorough. We booked our appointment quickly and the parking is easy.

Since I have been coming here it has always been five out of five. Absolutely five out of five. You pick up the phone, you speak to people and you get an appointment. If there is not one available here you get offered one at Great Massingham Surgery, which is fine for me as well. They are also responsive if you email and it's all very quick. The reception team are lovely too.

It's the people that make it good. The reception people are very good. They are quick and efficient and you don't have to wait so long on the phone now. The atmosphere at this surgery is very good and I like the waiting room space. It feels open and not claustrophobic.

You ring for an appointment and you get one. They are efficient, polite and nice, just good really.
The dispensary does seem a bit more chaotic recently but I do get my prescriptions okay.

It's very good and convenient. I can't always get an appointment with the doctor I would like to see as soon as I would like, but you can always see someone. I can also go to the other surgery at Massingham to see a particular doctor. Otherwise it's very good.

I have been coming here for years and they have saved my life. They are always good, friendly and helpful and they give good advice.

We are new to the area and it has been very good. The reception team are great and it's easy to park. So far we are very happy.

I always find it absolutely fine. I can get an appointment if it's necessary and I can book ahead or see a doctor on the day if required. Whenever we have needed we have been able to see the doctor face to face.
They are also good at calling you back if you need to be triaged.

Making an appointment is alright and the staff are extremely kind. My biggest gripe is I can't always see the same doctor. You have to keep repeating yourself and it doesn't feel like they are as connected to the patient. They have been better lately.

Very good, they get my prescriptions and I see the doctor. It's always very straightforward.