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Heathgate Surgery
Reviews Summary
5 out of 5 stars
Based on 35 reviews
Review data
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5 star reviews
- 86%
-
4 star reviews
- 11%
-
3 star reviews
- 3%
-
2 star reviews
- 0%
-
1 star reviews
- 0%
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If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews
They're generally very good, friendly and efficient. I'll give them four stars as there's always room for improvement.
They are always punctual and on time. I never wait to make an appointment, when you phone they answer within 5 minutes and you get an appointment. I get appointments as I need them. It's all very good.
Absolutely brilliant, first class. From reception all the way through to all the staff we feel cared for, both me and my husband. Always good and you can get an appointment when you need one.
No problems whatsoever. I'm a new patient and this is my first visit but my husband always comes here, he's never had any problems getting appointments.
The registration process was very easy. I filled a form in on the NHS website and got a text a few hours later to say this was my practice. They've given me a blood test already because of the medications I'm on and I'm back in next week to discuss it.
... the hospital but they keep in touch with me about it. Two of the GPs were responsible for catching a diagnosis and following-up on it which means a lot to me.
Those receptionists on the desk are marvellous, issues are always sorted quickly.
The doctors are great, absolutely lovely. I've been here since 2012 and have a good rapport with Dr. Wallace.
The pharmacy do a marvellous job too.
I know they're all under pressure but this is a flagship of a doctors.
... nth when you're in a lot of pain is a bit much. The doctor said if I called and explained I was bed-bound then it could be quicker, so maybe I need to put more information on the form about my level of pain.
A bigger car park would be good!
It's extremely good here. The wonderful nurses have loads of patience. They're informed, experienced and very kind. I've had lovely experiences with the GPs here too.
... equires A&E but you'd like to be sooner than a few weeks.
I see Annabel who's always brilliant. She's a really good doctor - she listens. I see Carol for blood tests and she says hello to me even if I'm not here to see her. The receptionists are always brilliant too.
They give me thorough checks.
Reviews Summary
5 out of 5 stars
Based on 35 reviews
Review data
-
5 star reviews
- 86%
-
4 star reviews
- 11%
-
3 star reviews
- 3%
-
2 star reviews
- 0%
-
1 star reviews
- 0%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.