Great Massingham Surgery

Great Massingham Surgery

Address: Station Road, Great Massingham, Kings Lynn, Norfolk, PE322JQ
Part of Great Massingham and Docking Surgeries

Reviews Summary

5 out of 5 stars

Based on 42 reviews

Review data

5 star reviews

74%

4 star reviews

19%

3 star reviews

0%

2 star reviews

2%

1 star reviews

5%

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Recent reviews

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Anonymous User - Collected By Engagement Team

October 28, 2025

5 out of 5 stars

Helpful and very friendly
They are extremely good, helpful and very friendly. It's a very good service.
It's easy to call and make my appointments as needed.
Once they were so good they kept the surgery open with different members of staff helping us when my wife was unwell. We feel very lucky.
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Anonymous User - Collected By Engagement Team

October 28, 2025

5 out of 5 stars

Fantastic
I think it's good, definitely because of the ease of getting an appointment. You can phone on the day and be seen or book ahead. I prefer to phone.
They are very welcoming and the receptionists are very good. They are friendly but not too friendly which is good. I have no complaints, they are fantastic.
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Anonymous User - Collected By Engagement Team

October 28, 2025

4 out of 5 stars

Very happy with the service
It's almost five out of five and I am very happy with the service. I am happy with the appointments I get and also the way the doctors refer you is good. All the staff are very good and helpful.
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Anonymous User - Collected By Engagement Team

October 28, 2025

5 out of 5 stars

I got what I needed and more
They fitted me in for an appointment this morning and I got what I needed and more. All the staff are so friendly and the surgery has always been really good.
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Anonymous User - Collected By Engagement Team

October 28, 2025

4 out of 5 stars

Brilliant surgery
I think it's a brilliant surgery. I get the appointments I need, the staff are good and I have no complaints.
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Anonymous User - Collected By Engagement Team

October 28, 2025

5 out of 5 stars

All the staff are brilliant
All the doctors are brilliant. The nurses are friendly and nice and brilliant and the reception staff are brilliant too. It is people that make places and I think that's what makes it so good. I phone for my appointments and I always get one. It's really good.
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Anonymous User - Collected By Engagement Team

October 28, 2025

5 out of 5 stars

Absolutely brilliant
They are very helpful, absolutely brilliant. For example, I came in this morning with a list of appointment requests for my regular visits and gave the list to the receptionist. When I had seen the nurse I went back to reception and they had made all the appointments for me for every day for a whole month. They are so helpful. Also if they see me walk past the prescription window they will tap on the window to let me know my prescription is ready to collect. They also have a lovely sense of humo ... ur.
They always bend over backwards for you. When I needed a visit at home the doctor came and as I was in bed he knelt down on the floor at my height to talk to me rather than stand over me and I really appreciated that.
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Anonymous User - Collected By Engagement Team

October 28, 2025

4 out of 5 stars

Explain things very well
The doctors are very thorough and explain things very well. They are very good with my anxiety. I can get appointments with no problem and the staff are always good.
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Anonymous User - Collected By Engagement Team

October 28, 2025

4 out of 5 stars

I think it's good
There is never too much difficulty getting an appointment. I tend to call on the day I need it because of my condition. The staff are fine and I think it's good.
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Anonymous User - Collected By Engagement Team

October 28, 2025

5 out of 5 stars

I couldn't ask for more
I find it good. It's just easy and it doesn't take long. I came in today, was diagnosed and I have my treatment, I couldn't ask for more.
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